Office VoIP Phone Systems

What do you need to know before buying?

Polycom vvx410 contacts directory cloud phone systemSo, you love that office VoIP phone systems can save you money, but before you begin carving out a budget there are still questions you need answered.  If this sounds like you, then you’ve landed on the right page. We understand that buying a business phone system can be a complicated task but don’t worry, we are here to help!

You should find all the answers to your questions about office voip phone systems below or if you already know what you need and would just like to find out about costs, then please fill in the quote form to the right and one of our team will be in touch soon.

what are office VoIP phone systems?

Office VoIP phone systems sometimes referred to as IP telephony or IPT, are a phone service that is delivered to you through the Internet. Unlike an on-premise telephone system (PBX), a hosted VoIP phone system exists entirely in the “Cloud”. VoIP technology delivers calls over the Internet or private data networks instead of over a traditional phone line.

how easy is it to use office voip phone systems?

Office VoIP phone systems takes just minutes to set up as all you need to do is plug your voip phones into the Internet and you are up and running straight away. This means that if you have staff based in different locations or whom work from home, a Cloud based telephone system works just the same as if you were all in the same building. You can answer and transfer calls between all your staff regardless of their location.

what type of internet connection is needed for voip?

In order to enjoy the full benefits of a VoIP phone system, you need to have a fast and reliable internet connection as the service is provided through the internet.  Bandwidth is defined as the ability to transfer data (such as a VoIP telephone call) from one point to another in a fixed amount of time. The higher the bandwidth speed you have, the more data you can send over your broadband internet connection.



so how much bandwidth is enough?

The bandwidth that your VoIP phone service requires ultimately depends on the volume of calls you expect to make and receive and whether other wireless devices, such as laptops or tablets, are used concurrently in regular operations.The best way to determine this is to consider your peak call volume and check whether your internet service can support you in those busiest hours. We recommend asking these questions:

  1. What is the data upload and download speed that your ISP delivers? You can use a throughput test using a site like
  2. Do other applications or services run on your data network? If so, how much of your available bandwidth do they use?
  3. What’s the maximum number of concurrent calls your business could have?

It is worth noting that your upload speed is often slower than your download speed so make sure that the lower number of the upload speed matches what you need. Our advice is to always run your VoIP phones were possible on a high-quality Internet connection with at least 100 Kbps upload bandwidth available for each call in progress at the same time. Most ISPs can provide at least broadband speeds in excess of 2mb which is more than enough to handle several VoIP handsets, but higher speeds may require dedicated equipment and always on connections through ISP.

Your Internet Connection (and bandwidth, specifically) is incredibly important to the success of your VoIP phone system. We strongly recommend that you trial your VoIP phone before going live and be prepared to install a separate telephone line and broadband service if needed.

what equipment do i need for VoIP?

With office VoIP phone systems you would still buy the telephones, setup and training but instead of purchasing the telephone system processor, you simply pay a monthly rental for ports on the offsite VoIP system. Your VoIP phones would then connect via the Internet using VoIP to the telephone system that is offsite.

how does voip work?

VoIP (Voice over Internet Protocol) takes your voice communication into digital data and sending it through your internet connection. So instead of your voice passing through a traditional phone line, it passes through your router instead.

can i keep the same phone number?

With office VoIP phone systems you are not tied to your local area code so If you choose to use a VoIP provider we can port your number to your VoIP services as it’s not tied to a geographical location. This means your telephone calls can be routed to anywhere you have an internet connection.

will i really save money with office voip phone systems?

The cost savings involved with office VoIP phone systems are significant. With minimal hardware to buy upfront, no maintenance costs and monthly call charges all inclusive, it doesn’t matter if you’re a small business or a 500-person enterprise spread across many locations, office VoIP phone systems are extremely flexible and customisable to meet the needs of your business. You can even reduce costs on travel by combining your office VoIP phone systems with cloud video conferencing applications.

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    Tech Hosted VoIP

    Tech Advance are a provider of office VoIP phone systems

    Our Cloud VoIP solution is aimed at small to medium sized businesses who are looking for complete flexibility in their business communications. It offers more flexibility, quicker deployment with a simplified set-up, predictable monthly billing charges, advanced call routing and you can even integrate it with your CRM application or Outlook contacts.

    The functionality of our office VoIP phone systems means that it replaces the need for traditional land lines and completely eliminates any up-front costs for heavy and expensive installations. The features include the ability to control your phone system via PC software. This means you’ll no longer have to pay for some IT expert to come in and sort out your system every time you hire a new employee or make any changes in your business. By implementing office VoIP phone systems into your business, you can add or remove users as the need arises.

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    introducing little henry...

    Here at Tech Advance we are always striving for new ways to keep businesses informed about the great products and services that we offer.  We want all our clients and potential customers to be ahead of the game when it comes to their business, we want you to feel excited as we do when thinking about how telecoms in your business can contribute towards building a better future for your company.

    That’s why we decided to add another member to our fantastic team.  Someone who is as passionate as we are about helping businesses just like  yours and can tell you all about the great work that Tech Advance do…


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    Tech Advance has been helping customers since 2001 offering diverse connectivity solutions and managed services to businesses. As an Office VoIP phone systems installer, we are dedicated to helping businesses thrive by transforming how people connect. We believe businesses should have complete flexibility with their phone system, which is why VoIP is such a central part of what we do.

    We are a provider of Office VoIP phone systems for small business which are easy to install, easy to use, and deliver an un-compromised functionality to meet the needs of all our customers throughout Lancashire, Merseyside and the Northwest in the following areas: Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester and Salford, however please do contact us wherever you are based as we can support clients anywhere in the UK with your office VoIP phone systems.