Internet Services

Whilst the Internet has never been so much in demand, with products driving an ongoing need to ensure we have the fastest most reliable Internet connections available, many people are left confused at exactly what internet services and technology would work best in their business. If this sounds like you, don’t worry, you’re not alone.  To help you, we’ve put together some of the most FAQs from our customers regarding which internet services are right for them. You should find all the answers to your questions below or if you already know what you need and would just like to find out about costs, then please fill in the quote form to the right and one of our team will be in touch soon.

Internet Services FAQs…

What Internet technologies are available for my business?

“Broadband” is an umbrella term that covers all types of internet connections: cable, satellite, DSL, and fibre optic service. Not all broadband is created equal. Nowadays, there are an array of super-fast fibre and standard broadband packages to choose from.  Speed is fibre optic broadband’s biggest selling point, offering speeds of up to 300Mbps even at the busiest of times and with a reliable connection of 99.99%.  However, fibre optic broadband is not cheap and is not always a viable option for many smaller businesses who are looking to get the best from their broadband but on budget.

With voice and data becoming increasingly unified, VoIP telephone lines are becoming very popular with businesses of All sizes. VoIP technology is quickly replacing standard telephone services with businesses around the world embracing cloud-based services for their core business communications, including; phone, email, storage and much more.

As a business focused provider, Tech Advance strive to bring businesses the very best in internet services and technologies, with prices to suit everyone. We offer EtherStream V as an alternative to fibre broadband. EtherStream V offers businesses robust, high capacity connectivity with download bandwidths of up to 320Mbps and up to 160Mbps. It has built-in resilience and performance backed with an SLA, providing an affordable high-speed alternative to a fibre connection.

How Do I Choose the Best Internet Service Provider?

With so many broadband providers (previously called ISPs or internet service providers) out there today, it can be hard to know whether you’re getting the best service or the best price.  The most important feature, naturally, is availability. It’s no use trying to get fibre broadband if it doesn’t exist in your area. We have tools in place that allow us to find out this information for you. Simply provide us with your latest telephone bill and we will do the rest for you. We can talk to you about the different contracts we offer, bundle service pricing and business usability.

What Internet Speed do I Need for my business?

When it comes to estimating the right internet speed for your business, you need to consider two vital elements.

  1. The number of users in your organisation.
  2. What are you using the internet for?

If you are a relatively small business with only a few staff using their connection for email and for browsing websites, then lower speeds will probably work well for you. However, if you have a large team of employees all wanting to send and receive large files and hold video or audio conferences, access cloud-based applications, or are using VoIP services ion your business, you’ll need to consider services that provide a more robust connection.  Particularly for VoIP and Cloud-Based services, the best way to determine this is to consider your peak call volume and check whether your internet service can support you in those busiest hours. We recommend asking these questions:

  1. What is the data upload and download speed that your ISP delivers? Do other applications or services run on your data network? If so, how much of your available bandwidth do they use?
  2. What’s the maximum number of concurrent calls your business could have?

It is worth noting that your upload speed is often slower than your download speed, so you need to make sure that the lowest speed is enough for what you need.

Additional things to consider include:
  • Will you need to scale speed/bandwidth up or down as demand fluctuates (e.g. to account for seasonality or peak periods)?
  • Do you need a service that offers unlimited usage or downloads?
  • Do your employees use mobile phones on a regular basis, or do they connect to your network from home or remotely? Remote connections and mobile devices consume a lot of bandwidth simultaneously and you’ll need to account for that in your estimate.
  • Will you be using VoIP? If so, our advice is to always run your VoIP phones were possible on a high-quality Internet connection with at least 100 Kbps upload bandwidth available for each call-in progress at the same time. Most ISPs can provide at least broadband speeds in excess of 2mb which is more than enough to handle several VoIP handsets, but higher speeds may require dedicated equipment and always on connections through ISP.

Higher connection speeds mean access to newer technology like cloud services, hosted email, remote working, offsite backup and VoIP telephony – all of which will help your business grow, evolve and keep pace with the competition.  Not only can we help determine the best internet speeds for your needs, but we offer a wide range of options to suit different business sizes, including ADSL broadband, business leased lines, WAN broadband, EFM broadband.  Choosing a suitable speed is one of the key decisions you must make, and we can help you make the right choice for your business.

What is Bandwidth and is it important for my business?

Bandwidth is defined as the ability to transfer data (such as a VoIP telephone call) from one point to another in a fixed amount of time. The higher the bandwidth speed you have, the more data you can send over your Broadband Internet connection.  There are two types of bandwidth at your location, upload and download bandwidth. The upload is the amount of data you can send to the Internet and download speed is the rate at which data is transferred from the Internet to your computer.

Businesses need quality bandwidth to drive capacity for IP technology, video communications and speed for responsive cloud Services. Our connectivity portfolio is expansive, and we extend well beyond the network with expertise in IP telephony, internal and external web-based applications and Video Conferencing services.

If you’re looking for exclusive bandwidth and guaranteed availability to support business critical data and applications, Tech Advance provides reliable, flexible and the most efficient networks in the UK, offering a range of fibre/copper data circuits.  For larger sites we can also deliver a choice of flexible Ethernet, Leased Lines and Security Services that we can tailor to suit your individual business requirements.

What do I need to know about Internet services if I am moving office or setting up a new one?

If you are moving offices or setting up a new one, then it’s crucial that you know the best Internet connection you can have at the planned new site. By simply providing us with the full postal address for your new site, we can quickly carry out checks in the local exchange to establish which Internet service providers can provide Internet service to your new site and which of these offers the fastest, most cost effective and reliable service available. By giving you the knowledge of what you can expect from your business broadband, it gives you the chance to consider your options before you relocate or move in to your new office.

why tech advance?

Tech Advance offer a wide range of Internet services and products which can provide you with the right connectivity solution for your specific needs. We have developed our Internet access and data networking products and network partners to deliver a broad range of connectivity solutions for SME and corporate clients.

We provide a top and tail solution which means we build the network and add services and products to compliment the use.  You will have access to a wide range of suppliers and products which make use of Data / Internet access products for your organisation through a single supplier in Tech Advance.  Technology is only the tool, and at Tech Advance we provide our customers with the knowledge, experience and products to transform your business so that you can meet the requirements of your business objectives.

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introducing little henry...

Here at Tech Advance we are always striving for new ways to keep businesses informed about the great products and services that we offer.  We want all our clients and potential customers to be ahead of the game when it comes to their business, we want you to feel excited as we do when thinking about how telecoms in your business can contribute towards building a better future for your company.

That’s why we decided to add another member to our fantastic team.  Someone who is as passionate as we are about helping businesses just like  yours and can tell you all about the great work that Tech Advance do…

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Established in 2001, Tech Advance provides outstanding personal service, continuous evolution and unrivalled professionalism throughout the IT & telecommunications market. As a leading provider of internet services we offer a wide range of solutions from simple ADSL to EFM, Leased lines and wireless broadband throughout Lancashire, Merseyside and the Northwest in the following areas: Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester and Salford, however please do contact us wherever you are based as we can support clients anywhere in the UK with internet services to suit your business needs.