IT Support Services

Technology is the cornerstone of all businesses today. No business can operate effectively without IT as it gives your company the resources it needs to communicate quickly and effectively. So, what happens when things stop working as they should?  Do you have reliable IT support services, so if you do run into problems, you can be up and running again without any timely delays?  If you answered no, don’t worry you’ve landed on the right page.  We’ve put together a list of FAQs designed to help you carefully plan which IT Support services you need, to provide you with the assurance of knowing that your business technology will be reliable and effective at all times

IT Support Services FAQ…

what are IT services?

IT services refers to the application of business and technical expertise that enable your business to connect with your clients, service providers, employees and business partners and is your company portal to the outside world. From web technology, global information systems, knowledge bases, management applications and cloud computing, IT support services span the areas of computer software, hardware, programming, information and data management in any visual format. Having an accessible, responsive support service is critical to keeping your business running smoothly.

do I need IT support services in my business?

Think of it this way… How long could your business survive without IT? If the answer is not very long, then you need to consider the risks to your business if you haven’t got IT support in place.  IT is a constant headache and expense for business owners. If you’re frustrated by a slow, unreliable computer system and a lack of support when things go wrong, then it could be time to assess your business needs and consider how IT support services could help improve your business.

why is having IT support services important?

If you use VoIP telephone services in your business, using a technology such as SIP trunking (Session Initiation Protocol), the technology relies on your Internet connection to produce your calls.  If your IT system is unreliable or slow then you could be wasting precious time and money that could be better spent expanding your business and generating revenue. Having IT support services in place means you always have access to an engineer who will come to your location to handle things such as software configuration or server maintenance, to ensure your business runs smoothly & effectively on every level. With IT Services you can enhance engagement, drive traffic, and generate leads.

What IT Support do Tech Advance offer?

Tech Advance design, deploy and support IT systems according to your business needs. We offer affordable, cost-effective and complete IT solutions for small to medium sized businesses – with no contract tie-ins.  Our fast and reliable office computer systems are based around Microsoft Small Business Server. All staff are Microsoft accredited and provide first class customer service and technical expertise.

Business grade connection is a must if you are to get the most out of your technology and take advantage of the cost savings and flexibility that your systems are there to provide. Tech Advance offer a partnership where we work alongside you in solving your IT, operational and organisational problems. Our solutions and support provide you the assurance of knowing that your business technology will be reliable and effective.

What IT Support Services do Tech Advance offer?

Our IT support services include:

  • LAN hardware
  • Desktop / user support contracts
  • Service and application support
  • Security solutions and firewall
  • Remote access solutions and VPN
  • Mobile email, Blackberry and mobile device solutions
  • Anti-virus, anti-spyware, plus spam and junk email solutions
  • Virtualisation of servers, and application and server hosting
  • Arranging computer system data security measures – backup and disaster recovery
  • Expert advice, planning and project management for computer solutions

We can also provide:

  • Training services
  • Reliable unlimited re-active and pro-active support and system monitoring service is available
  • Finance/business rentals and direct debit
Why should I choose Tech Advance for my IT Support Services?

At Tech Advance we understand that technology is the cornerstone of all businesses today and we ensure that the support we provide is as complete and as efficient as it can possibly be. We can’t promise you will never have any issues, but we can promise to resolve issues promptly and efficiently with the best service at best price.

Get a quick quote for your IT services

Which services are you looking for right now?
VirtualisationRemote DesktopWi Fi & LANSecurity

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introducing little henry...

Here at Tech Advance we are always striving for new ways to keep businesses informed about the great products and services that we offer.  We want all our clients and potential customers to be ahead of the game when it comes to their business, we want you to feel excited as we do when thinking about how telecoms in your business can contribute towards building a better future for your company.

That’s why we decided to add another member to our fantastic team.  Someone who is as passionate as we are about helping businesses just like  yours and can tell you all about the great work that Tech Advance do…


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Tech Advance has been a leading provider of IT support, cloud services, network solutions and telecoms services to small businesses since 2001. We provide first class support and services and are committed to meeting and exceeding the expectations of all of our customers by delivering high-quality and reliable products throughout Lancashire, Merseyside and the Northwest in the following areas: Blackpool, Preston, Southport, Liverpool, Manchester, Bolton, Bury, Wigan, St Helens, Blackburn, Burnley, Leeds, Warrington, Stockport, Oldham, Chester and Salford, however please do contact us wherever you are based as we can support clients anywhere in the UK.