0345 389 2310
Beginners guide to Communications Management
by Tech Advance | Nov 23, 2017 | Call Recording, Call Reporting, Call Routing, Information On Hold, Telephone Systems
Communications Management, including call reporting is an important component to every business. However, many business owners haven’t explored it fully and are missing out on benefits of this great business tool. Historically, Communications Management verified...
Top 10 Tips for answering the telephone professionally
by Tech Advance | Apr 5, 2017 | Customer Service, Inbound Telephony, Information On Hold, Music On Hold
Communication is key in business and although new technologies mean a lot of correspondence is now done electronically, research shows that the telephone is still the preferred communication tool when it comes to business. That’s why it’s so important that when...Free professionally recorded telephone announcements with every telephone system
by Tech Advance | Oct 27, 2016 | Call Routing, Information On Hold, Music On Hold, Voicemail
Your phone system greeting is the first thing callers hear when they call your business and can help establish, not only who you are but can also enhance your company image. In business, setting the right tone from the very start is crucial and here at Tech Advance...
On-Hold Messages
by Sarah | Sep 6, 2016 | Customer Service, Information On Hold, Music On Hold
Did you know that your customers would rather scoop dog poop than listen to annoying on-hold messages? Yes, as crazy as that sounds, it is in fact true. A recent study revealed how customers who called up businesses and was left hanging on the line listening to a...Search
Categories
- – CASE STUDIES –
- 08 Numbers
- Access Control
- Avaya
- Broadband
- BT
- Business Lines & Calls
- Call Recording
- Call Reporting
- Call Routing
- Cloud Computing
- Cloud Security
- Cloud Solutions
- Cloud Telephone Systems
- Cloud Tips & Tricks
- Computer Integration
- Customer Service
- Data Network Services
- Fax to Email
- Fibre Broadband
- Home Workers Technology
- Hosted Telephony
- Hybrid Telephone System
- Inbound Telephony
- Information On Hold
- Internet
- Job Vacancies
- Mobile Network
- Mobile Phones
- Moving Office
- Music On Hold
- New Office Setup
- Phone Integration
- Phone System Security
- SIP Trunks
- Telephone Fraud
- Telephone Maintenance
- Telephone Systems
- Unified Communications
- Video Conferencing
- Voicemail
- VOIP
- WAN
Archives
2019
-
– May
(5)
- What Does the Future of Unified Communications Look Like?
- What does the end of PSTN and ISDN services mean for business phone systems?
- How is a Cloud phone system better for my business than traditional on-premise PBX?
- Why Cloud technology is giving business owners a new start with IT
- Telephone System Maintenance & Support Services
- + April (6)
- + March (7)
- + February (7)
- + January (9)
Recent Posts
- What Does the Future of Unified Communications Look Like?
- What does the end of PSTN and ISDN services mean for business phone systems?
- How is a Cloud phone system better for my business than traditional on-premise PBX?
- Why Cloud technology is giving business owners a new start with IT
- Telephone System Maintenance & Support Services