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Christmas Phone messages – Is your phone system ready for the Christmas period?
by Tech Advance | Oct 17, 2018 | Information On Hold, Music On Hold, Telephone Systems
With the Christmas season looming, things can start to get a little hectic for many businesses. Office parties get underway and work gets added to the “to do after Christmas pile” out of the way. However, making sure your customers are well-catered for in terms of...
Beginners guide to Communications Management
by Tech Advance | Nov 23, 2017 | Call Recording, Call Reporting, Call Routing, Information On Hold, Telephone Systems
Communications Management, including call reporting is an important component to every business. However, many business owners haven’t explored it fully and are missing out on benefits of this great business tool. Historically, Communications Management verified...
Top 10 Tips for answering the telephone professionally
by Tech Advance | Apr 5, 2017 | Customer Service, Inbound Telephony, Information On Hold, Music On Hold
Communication is key in business and although new technologies mean a lot of correspondence is now done electronically, research shows that the telephone is still the preferred communication tool when it comes to business. That’s why it’s so important that when...Free professionally recorded telephone announcements with every telephone system
by Tech Advance | Oct 27, 2016 | Call Routing, Information On Hold, Music On Hold, Voicemail
Your phone system greeting is the first thing callers hear when they call your business and can help establish, not only who you are but can also enhance your company image. In business, setting the right tone from the very start is crucial and here at Tech Advance...Search
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