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Why Customer Service is crucial to the success of your business

Why Customer Service is crucial to the success of your business

by Tech Advance | Jan 23, 2020 | Customer Service

More than three quarters (81%) of consumers complain that getting in touch with businesses is very difficult with some even suggesting it’s almost impossible! This comes as the age of the internet is taking over the business market. For many businesses and consumers...
4 Strategies to Help Improve Customer Service Levels

4 Strategies to Help Improve Customer Service Levels

by Tech Advance | Mar 4, 2019 | Customer Service

Happy customers can help you build the credibility of your business and in doing so create more business. Who doesn’t check the feedback messages when buying off enterprises such as eBay ? Or read numerous reviews before they make that purchase on Amazon? I mean it’s...
Customer Loyalty…What’s the Secret?

Customer Loyalty…What’s the Secret?

by Tech Advance | Nov 26, 2018 | Customer Service, Telephone Systems

In today’s fast-changing, competitive business environment, excellent customer service is essential for success. In fact, service may be the key to differentiating your business from the competition. It can also be the reason why your customers choose to keep coming...
Our prices are 40% cheaper than most UK telephone providers standard pricing!

Our prices are 40% cheaper than most UK telephone providers standard pricing!

by Tech Advance | Jul 30, 2018 | Business Lines & Calls, Customer Service

Another year, another business phone line price increase. Prices have been steadily increasing over several years now but the one due to happen in October this year, will be the fifth in just three years. The UK’s biggest telephone providers have increased PSTN...
Don’t brush off your business “Customer service is the new sales!

Don’t brush off your business “Customer service is the new sales!

by Tech Advance | Jan 16, 2018 | Call Recording, Call Reporting, Customer Service, Telephone Systems

Technology is moving fast and with today’s customers actively engaging in social media, the world of marketing and customer service has seen a dramatic change over the last ten years. Who doesn’t check the feedback messages when buying off enterprises such as eBay or...
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Recent Posts

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