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4 Strategies to Help Improve Customer Service Levels
by Tech Advance | Mar 4, 2019 | Customer Service
Happy customers can help you build the credibility of your business and in doing so create more business. Who doesn’t check the feedback messages when buying off enterprises such as eBay ? Or read numerous reviews before they make that purchase on Amazon? I mean it’s...
Customer Loyalty…What’s the Secret?
by Tech Advance | Nov 26, 2018 | Customer Service, Telephone Systems
In today’s fast-changing, competitive business environment, excellent customer service is essential for success. In fact, service may be the key to differentiating your business from the competition. It can also be the reason why your customers choose to keep coming...
Our prices are 40% cheaper than most UK telephone providers standard pricing!
by Tech Advance | Jul 30, 2018 | Business Lines & Calls, Customer Service
Another year, another business phone line price increase. Prices have been steadily increasing over several years now but the one due to happen in October this year, will be the fifth in just three years. The UK’s biggest telephone providers have increased PSTN...
Don’t brush off your business “Customer service is the new sales!
by Tech Advance | Jan 16, 2018 | Call Recording, Call Reporting, Customer Service, Telephone Systems
Technology is moving fast and with today’s customers actively engaging in social media, the world of marketing and customer service has seen a dramatic change over the last ten years. Who doesn’t check the feedback messages when buying off enterprises such as eBay or...Search
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