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Communications Management reporting software: The key to achieving a better business practice
by Sarah | Jan 13, 2015 | Call Reporting, Computer Integration, Phone Integration
Whilst Communications Management Software might sound like a new concept to some of you, you might be surprised to learn it’s actually been around for decades but the simple fact is, most businesses don’t explore it completely and so there are many benefits of this...
Send and receive Text Messages on your PC
by Sarah | Jan 10, 2014 | Computer Integration, Mobile Phones, Phone Integration, Telephone Systems
For many business owners and their employees, having to spend hours of the working day on the phone to customers and clients is not only a drag but it’s also expensive and with today’s struggling social climate, small businesses in particular need to be money smart. ...New phone systems put you in control with improved admin software
by Sarah | Oct 30, 2013 | Cloud Solutions, Computer Integration, Inbound Telephony, Phone Integration, Telephone Systems
Long gone are the days of waiting for an engineer to be available to re programme your office phone system when you need to make changes. In fact it was not always the delays that were a problem but the costs incurred with an engineer having to carry out the changes...With a telephone call recording service you’ll always know the facts
by Sarah | Feb 24, 2012 | Call Recording, Computer Integration, Telephone Systems
Have you ever had an incident that could have been resolved easily and quickly if only you’d had a recording of the telephone calls? Or maybe you need to hold details of your client communications for marketing or training purposes or to comply with FSA regulations?...Search
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