by admin | May 20, 2015 | Computer Integration, Internet, WAN
Managed wide area network (WAN) brings you networked IT support and services to deliver a step change in productivity, achieve greater competitive differentiation, improve business agility, build a more sustainable future, and reduce total cost of ownership. Your wide...
by admin | Jan 13, 2015 | Call Reporting, Computer Integration, Phone Integration
Whilst Communications Management Software might sound like a new concept to some of you, you might be surprised to learn it’s actually been around for decades but the simple fact is, most businesses don’t explore it completely and so there are many benefits of this...
by admin | Jan 10, 2014 | Computer Integration, Mobile Phones, Phone Integration, Telephone Systems
For many business owners and their employees, having to spend hours of the working day on the phone to customers and clients is not only a drag but it’s also expensive and with today’s struggling social climate, small businesses in particular need to be money smart. ...
by admin | Oct 30, 2013 | Cloud Solutions, Computer Integration, Inbound Telephony, Phone Integration, Telephone Systems
Long gone are the days of waiting for an engineer to be available to re programme your office phone system when you need to make changes. In fact it was not always the delays that were a problem but the costs incurred with an engineer having to carry out the changes...
by admin | Feb 24, 2012 | Call Recording, Computer Integration, Telephone Systems
Have you ever had an incident that could have been resolved easily and quickly if only you’d had a recording of the telephone calls? Or maybe you need to hold details of your client communications for marketing or training purposes or to comply with FSA regulations?...
by admin | Feb 13, 2012 | Call Recording, Call Reporting, Call Routing, Computer Integration, Telephone Systems
Take advantage of missed calls reports. This is a quick and effective way to go the extra mile. Imagine your customer calls at a peak time when everyone’s busy, after 30 seconds or so they’ll probably hang up. They may try again later but they could just call a...
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