0345 389 2310
070 Numbers: Should I use them in my business?
by Tech Advance | Oct 29, 2018 | Call Routing, Cloud Telephone Systems
070 numbers are legitimate numbers and are often used as a ‘follow me’ service where calls are diverted from one number to another. The person being called can keep their own number private and remain contactable wherever they go. Whilst this might sound...
Is it time to stop using your businesses 084 numbers to receive calls?
by Tech Advance | Mar 29, 2018 | Business Lines & Calls, Call Routing, Inbound Telephony
Back in July 2015 the telecoms watchdog “Ofcom” made some significant changes to the way in which calls to 084 numbers are charged in the UK. If your organisation is still using one of these as your published number for customers to call, you might want to consider...
Beginners guide to Communications Management
by Tech Advance | Nov 23, 2017 | Call Recording, Call Reporting, Call Routing, Information On Hold, Telephone Systems
Communications Management, including call reporting is an important component to every business. However, many business owners haven’t explored it fully and are missing out on benefits of this great business tool. Historically, Communications Management verified...
Improve customer service with better call management – Inbound telephone services
by Tech Advance | May 9, 2017 | Call Recording, Call Reporting, Call Routing, Inbound Telephony, VOIP
Inbound telephone services – Better call management means better customer service and as all business owners know, keeping customers happy is critical to the success of your business. Within the last 6 months, 24% of UK customers have stopped doing business with...Search
Categories
- – CASE STUDIES –
- 08 Numbers
- Access Control
- Avaya
- Broadband
- Business Lines & Calls
- Call Recording
- Call Reporting
- Call Routing
- Cloud Computing
- Cloud Security
- Cloud Solutions
- Cloud Telephone Systems
- Cloud Tips & Tricks
- Computer Integration
- Customer Service
- Data Network Services
- Fax to Email
- Fibre Broadband
- Geographic Numbers
- Home Workers Technology
- Hosted Telephony
- Hybrid Telephone System
- Inbound Telephony
- Information On Hold
- Internet
- Job Vacancies
- Mobile Network
- Mobile Phones
- Moving Office
- Music On Hold
- New Office Setup
- Phone Integration
- Phone System Security
- SIP Trunks
- Telephone Fraud
- Telephone Maintenance
- Telephone Systems
- Unified Communications
- Video Conferencing
- Voicemail
- VOIP
- WAN
Archives
2020
-
– January
(7)
- Why Customer Service is crucial to the success of your business
- Tech Advance does it again …. Top Telecoms Blogger of 2019!!
- BBP Solicitors Move into the Future with a new Cloud Telephone System from Tech Advance
- Improve business performance and productivity with unified communications
- What’s the difference between traditional on site and Hosted VoIP Phone Systems ?
- World Healing Centre upgrade to a New Cloud-Based Phone System from Tech Advance
- Cloud phones offer some seriously great advantages
Recent Posts
- Why Customer Service is crucial to the success of your business
- Tech Advance does it again …. Top Telecoms Blogger of 2019!!
- BBP Solicitors Move into the Future with a new Cloud Telephone System from Tech Advance
- Improve business performance and productivity with unified communications
- What’s the difference between traditional on site and Hosted VoIP Phone Systems ?