With so many telecoms providers and literally hundreds of different business calls and lines tariffs on the market, working out whether you’re paying too much for your business calls is a headache. Getting truly independent advice about how much you should be paying is difficult too. But you don’t need to rely on providers to tell you the truth.

By following our 8 easy steps you can take control and ensure you’re not paying over the odds:

  1. Find the latest copy of your phone bill and ensure you have the summary page which shows the total number of minutes and the total charge made by destination type; i.e. Local, National, Mobiles.
  2. Take your local calls and calculate the total number of minutes used. For example 2 hours and 20 minutes would be 140 minutes.
  3. Take the cost of your local calls, usually on the same line, and divide it by the number of minutes.
  4. If you get a figure of over 1.2p per minute you are paying too much.
  5. Now do the same for your national calls. Again if you are paying over 1.2p per minute you are paying too much.
  6. And then again on your mobiles. If this figure comes out over 9.5p per minute then you are paying over the odds.
  7. Locate the page in your phone bill which summarises your rental charges. You may have lines listed with the numbers and type of lines such as ISDN2 or analogue or PSTN or ISDN30. Divide the charge by the number of lines, so you can see how much you are paying per line per month.
  8. Compare the amount you are paying per line per month:

PSTN or analogue – If more than £14 per month, you are paying too much.
ISDN2 – These are sometimes billed as 2 lines in one circuit, if you are paying more than £14 per line you are paying too much.
ISDN30 – If you are paying more than £16 per month you are paying too much.

Most of these customers could save money by switching to a cheaper deal or a different provider.

If you think that moving phone companies isn’t worth the hassle, you should consider how the costs mount up. Paying too much for your business calls over a long period of time, can mean that money that could be invested in your business, instead is lining the pockets of your provider.

With most businesses moving away from traditional lines as BT prepare to switch off ISDN in 2025, it might be time to start considering your options and begin the inevitable of migrating your calls over the internet.

Find out more on calls & lines.  You may also have supplementary services listed separately or calls to other destinations, if you’d like to know if you’re paying too much for these services please contact us for a free review or call 0800 50 533 50 today to find out more.

Please like and share our blog post...

Share

Archives