Understanding Voice over IP (VoIP) can be confusing at times as you may not be quite sure of the details involved in VoIP implementation. But once you understand how it works, you can more easily use the technology to your company’s advantage.

What is VoIP?

VoIP is a great technology delivered to you through the Internet. It allows you to make and receive telephone calls over the Internet. Unlike an on-premise telephone system (PBX), a hosted VoIP phone system exists entirely in the “Cloud”. VoIP technology enables you to make and receive telephone calls over a broadband Internet connection instead of over a traditional phone line.

How does VoIP technology work?

VoIP technology works by converting your voice into digital data and sending it through your internet connection. As a result, instead of your voice passing through a traditional phone line, it passes through your router instead.

Using a VoIP service, you can call landline or cell phones. You can also call computer-to-computer, with both parties speaking into a computer microphone and listening through computer speakers or headsets.

Is business VoIP expensive?

Getting started with business VoIP does not require much investment, and the cost savings continue to add up as time goes on.

How will I save money with VoIP?

You’ll save money by having one network to manage instead of two. You can easily add, move, or change phone extensions and locations, which saves money and gives you more flexibility. The actual cost of upgrading to VoIP will depend on many factors. However, your business will definitely cut down on costs, both immediately and over the long-term.

What devices can VoIP be used on?

VoIP is available on many smartphones, personal computers and on Internet access devices.

Is VoIP better than the traditional PSTN?

Yes, nowadays there really is no competition. With Modern internet speeds, including Fibre-Optic broadband and Leased Lines, VoIP telephony far surpasses landline connectivity in quality and innovation.

How easy is it to use Office VoIP Phone Systems?

Office VoIP phone systems takes just minutes to set up as all you need to do is plug your VoIP phones into the Internet and you are up and running straight away. This means that if you have staff based in different locations or whom work from home, a Cloud based telephone system works just the same as if you were all in the same building. You can answer and transfer calls between all your staff regardless of their location.

Tech Advance are a provider of office VoIP phone systems. Our Cloud VoIP solution provides complete flexibility in your business communications. It offers more flexibility, quicker deployment with a simplified set-up, predictable monthly billing charges, advanced call routing and you can even integrate it with your CRM application or Outlook contacts.

To find out more about how VoIP technology could help you’re your business money and improve customer communication, contact us today on 0800 505 3350. Alternatively, you can read more about VoIP telephony services on our website.

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